We welcome both good and bad feedback here at Clickbasin and would love to hear about your experience of shopping with us. Your feedback will be used to help us improve things for all our customers.

While we strive to get things right, we’re sorry if things haven’t gone as you’d expected. By letting us know, we can work with you to understand what’s happened and put it right for you.


What happens next?

At Clickbasin we are committed to acting on feedback and putting things right if something didn’t go as expected. We’ll make every effort to resolve things as quickly as possible and always endeavour to respond to your feedback within 3 working days.

Just so you know: The information you provide will be held by Clickbasin and its parent CMOstores.com. We’ll use it to process your feedback. By continuing, you confirm you’re happy with this and that you’ve had a chance to read our privacy policy.